Changi Airport passenger volume increased by 13% year-on-year in January, and facilities such as airside personnel rest areas will be improved

Changi Airport's passenger volume increased strongly at the beginning of the year, up 13% year-on-year in the first month, which is inseparable from the hard work of airline personnel. In order to create a more comfortable working environment, the airport will gradually improve facilities such as airside rest areas and toilets, and at the same time, pilot innovative solutions to reduce ambient temperature to improve the daily work experience of airside personnel.

Minister of Transport and Second Minister of Finance Xu Fangda said in his speech at the Changi Airport's annual service excellence award ceremony on Thursday (February 20) that the airport performed strongly in January this year, with passenger volume exceeding 6.16 million, up 13 from January last year %.

He said the airport's safe and smooth achievement of this good result was based on the efforts of aviation personnel and partners present.

The Asia-Pacific region is expected to be the strongest growth in air travel in the world, with a positive outlook. “We are investing to ensure that Changi Airport continues to grasp this growth well.”

The passenger volume of Changi Airport reached 67.7 million last year, an increase of 15% year-on-year, and returned to 99% of the pre-COVID-19 level. Prime Minister Wong Xuncai announced in his statement on the budget this week that he would inject 5 billion yuan into the Changi Airport Development Fund to support the construction of the Fifth Fleeter Building (T5) and other airport expansion plans.

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In addition to passenger experience, the well-being of airline personnel is also crucial. Xu Fangda said Changi Airport will improve the air-side working environment, including upgrading and expanding the lounge area, so that all employees can reach air-conditioned employee lounges or cafes within a 10-minute walk or a short drive.

The airside refers to the airport area after passengers are cleared, including the transfer hall, the apron and the luggage handling area, which is not open to the general public.

Airside personnel will usher in their second airside cafe next year, enjoying more hot food. The rest and dining space in the luggage processing area will also be improved by the end of this year, allowing employees to enjoy snacks and replenish moisture nearby during rest periods to relax.

Changi Airport will also add the number of toilets on the airside as much as possible and improve all airside toilets in the next three years, including daylighting and natural ventilation.

Xu Fangda mentioned that as our country experiences more severe weather and climate change impacts, mitigation measures must also keep pace. To cope with heat stress, the airport will continue to pilot innovative solutions to reduce ambient temperatures in the luggage area and add fans.

Airside lightning shelters will also be remodeled from basic shelters without seats and ventilation into midway stops with fan seats to better protect employees from sun and rain.

The annual service excellence award has added the outstanding airside staff and team award for the first time this year. Xu Fangda said that airside staff worked hard to ensure that passengers, luggage and cargo flows are safe, efficient and smooth. The new award confirms their efforts in a timely manner. and contribute.