Jetstar passengers stay for 33 hours after flight from Bangkok to Singapore

A Jetstar flight from Bangkok, Thailand to Singapore was temporarily cancelled due to a project failure, causing 160 passengers to be stranded in Bangkok for more than 33 hours.

According to the information on the FlightRadar24 website, Jetstar Flight 3K514 was originally scheduled to take off from Bangkok Suvarnabhumi Airport at 9:20 pm on Wednesday (February 19) and arrived in Singapore Changi at 0:50 AM on Thursday (20th). Airport, but somehow the flight was cancelled.

A passenger on the flight told the media that the crew suddenly announced that the flight was delayed due to technical problems as it approached the departure time, and the passengers had not been updated since then. It was not until around 3 a.m. that the staff arranged passengers to stay in the hotel and said they would return to the airport in the morning. At around 10 a.m. on Thursday, the crew notified passengers again that the flight was delayed again.

Eventually, the flight was changed to take off on Friday morning (21st), causing passengers to stay in Bangkok for more than 33 hours.

A spokesperson for Jetstar Asia confirmed in response to the Lianhe Zaobao inquiry that the failure was an Airbus A320 passenger plane. The spokesperson apologized for the delay caused by the accident and revealed that the delay was caused by a project failure and had to temporarily cancel the flight Wednesday due to the need to ship spare parts.

Further reading

Passengers made trouble after boarding the plane. Singapore Airlines flight to Shanghai was delayed by nearly two hours

Flight delay caused by downtime, passengers stranded at Changi Airport

Jetstar provides accommodation and catering services to passengers during the delay period, and the customer service team has been updating passengers with the latest updates and scheduled alternative flights, which are expected to take off at 7:05 a.m. on Friday, a spokesperson said.